Having an end-to-end QC and monitoring solution, to assure quality, matters now more than ever. Streaming services are attracting a growing number of subscribers, and consumer’s today demand exceptional QoE and QoS. Video service providers today are managing a growing volume of content. In addition, the majority of service providers have limited visibility into their customers’ QoE. As a result, they also have limited means to correct issues before they affect content quality. This paper will explore the challenges of delivering exceptional video-audio quality on every screen, as well as why it’s critical to invest in end-to-end QC and monitoring to ensure higher customer satisfaction and retention for broadcast and OTT services.
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